Financial Support

A great starting point for all sorts of financial information is provided by Martin Lewis at

If you are struggling financially, whether in work or not, there is a variety of support available. To check what is available and if you are eligible visit

Shropshire Council is providing the opportunity to delay payment of Council Tax until June 1st, as well as payment support both for paying Council
Tax and rent payment through housing benefit. Click here or email for more details. 

Severn Trent Water is offering support for vulnerable customers and those who might be facing difficulties with their bills. Further information is available here, or call 0345 7500 500.

Most electricity companies are also offering support – click here for more information

Many mobile phone operators are providing packages of support and additional free calls and data. Find out more here.

All major banks are offering Mortgage Payment Holidays, allowing you the opportunity to defer mortgage payments for three months, but don’t just stop paying, you must agree it with them first. Many banks are offering similar options on other loans and overdrafts, as too are many car finance companies and some credit card companies. Some useful information is available here.

If you are paying rent, your landlord cannot evict you for three months under government guidelines. Further information is available here.

The July tax payments for the self-employed have been deferred until January 2021 and those earning less than £50,000 will be able to apply for support grants in May. Further details are available here. 

The government is also providing support for small businesses. For more information click here.  

Debt advice

Step change – or call 0800 138 1111  Monday to Friday 9am to 5pm 

Citizen advice – or call 0344 499 1100 (Shropshire) or 0344 411 1444 (national)

Thanks to Helen who provided much of this information, but please note that this information is provided to the best of our knowledge and was compiled in April 2020. If you find any broken links or think we should add any other resources please contact us using the tab at the top of the page.